{ "name": "Walk-in wait time by text (Barbershops & salons)", "nodes": [ { "id": "d93acc7b-8d81-5381-98be-072ecc7d9e45", "name": "Incoming text", "type": "n8n-nodes-base.webhook", "typeVersion": 2, "position": [ 0, 0 ], "parameters": { "httpMethod": "POST", "path": "incoming-sms", "responseMode": "responseNode", "options": {} }, "webhookId": "1965349a-03bf-561b-93a2-b638d1a8bb32" }, { "id": "46261bc6-5a53-55d1-a396-31ede7e605fa", "name": "Config (edit me)", "type": "n8n-nodes-base.set", "typeVersion": 3.4, "position": [ 220, 0 ], "parameters": { "assignments": { "assignments": [ { "id": "266a3b49-0094-500c-9c0b-ea615cd08b6a", "name": "business_name", "value": "YOUR BUSINESS NAME", "type": "string" }, { "id": "91c7c270-9515-526e-bd60-fa8623607911", "name": "booking_link", "value": "https://YOUR-BOOKING-LINK", "type": "string" }, { "id": "48ca5ea5-7930-5f81-8288-d0ac636b5b61", "name": "hours", "value": "Mon-Fri 8am-6pm", "type": "string" }, { "id": "13f77f29-cda2-5cae-a711-03e91216db75", "name": "owner_email", "value": "you@example.com", "type": "string" }, { "id": "fb1a5ebf-7dae-538f-b015-53640ec7fe01", "name": "owner_cell", "value": "+15555550100", "type": "string" }, { "id": "3a706ab9-8846-5c81-b389-19cb282d04b0", "name": "twilio_number", "value": "+15555550199", "type": "string" }, { "id": "0d836b1d-cde2-5177-ab71-4ef31850243b", "name": "wait_sheet_id", "value": "YOUR_GOOGLE_SHEET_ID", "type": "string" } ] }, "includeOtherFields": true, "options": {} } }, { "id": "efa19c58-abe0-5137-b8da-2f5eac74b4a6", "name": "Acknowledge Twilio (text)", "type": "n8n-nodes-base.respondToWebhook", "typeVersion": 1.1, "position": [ 440, 0 ], "parameters": { "respondWith": "text", "responseBody": "", "options": { "responseHeaders": { "entries": [ { "name": "Content-Type", "value": "text/xml" } ] } } } }, { "id": "b1949a1c-c02d-5a0c-b090-bf0aae8139a6", "name": "Read wait (text)", "type": "n8n-nodes-base.googleSheets", "typeVersion": 4.5, "position": [ 660, 0 ], "parameters": { "documentId": { "__rl": true, "value": "={{ $('Config (edit me)').item.json.wait_sheet_id }}", "mode": "id" }, "sheetName": { "__rl": true, "value": "Wait", "mode": "name" }, "options": {} }, "credentials": { "googleSheetsOAuth2Api": { "id": "REPLACE_SHEETS_CREDENTIAL", "name": "Google Sheets account (placeholder)" } }, "alwaysOutputData": true }, { "id": "e610d09c-ba53-5aaa-a303-e93e6e2c468e", "name": "Owner setting the wait?", "type": "n8n-nodes-base.if", "typeVersion": 2, "position": [ 880, 0 ], "parameters": { "conditions": { "options": { "caseSensitive": false, "leftValue": "", "typeValidation": "loose" }, "conditions": [ { "id": "a9c5a06f-17e8-5168-ba05-4d85d3aa01c8", "leftValue": "={{ $('Incoming text').item.json.body.From }}", "rightValue": "={{ $('Config (edit me)').item.json.owner_cell }}", "operator": { "type": "string", "operation": "equals" } }, { "id": "bdb6acd9-90ae-5947-9ea1-94704da064e4", "leftValue": "={{ $('Incoming text').item.json.body.Body.trim() }}", "rightValue": "WAIT ", "operator": { "type": "string", "operation": "startsWith" } } ], "combinator": "and" }, "options": {} } }, { "id": "3266904a-900b-5391-b670-e4245225e5e7", "name": "Save new wait", "type": "n8n-nodes-base.googleSheets", "typeVersion": 4.5, "position": [ 1100, -140 ], "parameters": { "operation": "update", "documentId": { "__rl": true, "value": "={{ $('Config (edit me)').item.json.wait_sheet_id }}", "mode": "id" }, "sheetName": { "__rl": true, "value": "Wait", "mode": "name" }, "columns": { "mappingMode": "defineBelow", "value": { "row_key": "current", "current_wait": "={{ $('Incoming text').item.json.body.Body.trim().slice(5) }}", "updated_at": "={{ $now.toFormat('h:mm a') }}" }, "matchingColumns": [ "row_key" ], "schema": [ { "id": "row_key", "displayName": "row_key", "required": false, "defaultMatch": false, "display": true, "type": "string", "canBeUsedToMatch": true }, { "id": "current_wait", "displayName": "current_wait", "required": false, "defaultMatch": false, "display": true, "type": "string", "canBeUsedToMatch": true }, { "id": "updated_at", "displayName": "updated_at", "required": false, "defaultMatch": false, "display": true, "type": "string", "canBeUsedToMatch": true } ] }, "options": {} }, "credentials": { "googleSheetsOAuth2Api": { "id": "REPLACE_SHEETS_CREDENTIAL", "name": "Google Sheets account (placeholder)" } } }, { "id": "16fbaf19-5d8b-5fdc-afc9-34614cb3c1aa", "name": "Confirm to owner", "type": "n8n-nodes-base.twilio", "typeVersion": 1, "position": [ 1320, -140 ], "parameters": { "from": "={{ $('Config (edit me)').item.json.twilio_number }}", "to": "={{ $('Incoming text').item.json.body.From }}", "message": "=Got it. Current wait set to: {{ $('Incoming text').item.json.body.Body.trim().slice(5) }}", "options": {} }, "credentials": { "twilioApi": { "id": "REPLACE_TWILIO_CREDENTIAL", "name": "Twilio account (placeholder)" } } }, { "id": "a2af6fbf-f4be-5600-b72b-cd8e0c9e984a", "name": "Reply with wait time", "type": "n8n-nodes-base.twilio", "typeVersion": 1, "position": [ 1100, 80 ], "parameters": { "from": "={{ $('Config (edit me)').item.json.twilio_number }}", "to": "={{ $('Incoming text').item.json.body.From }}", "message": "=Hey! Walk-ins welcome at {{ $('Config (edit me)').item.json.business_name }}. Hours: {{ $('Config (edit me)').item.json.hours }}. Current wait: about {{ $('Read wait (text)').first().json.current_wait || 'ask us' }}. Rather book a time? {{ $('Config (edit me)').item.json.booking_link }}", "options": {} }, "credentials": { "twilioApi": { "id": "REPLACE_TWILIO_CREDENTIAL", "name": "Twilio account (placeholder)" } } }, { "id": "82e93658-85ed-5d81-aea0-462d0494223d", "name": "Setup steps", "type": "n8n-nodes-base.stickyNote", "typeVersion": 1, "position": [ -520, -160 ], "parameters": { "content": "## Setup (about 45 min)\n1. Make a Google Sheet with a tab named `Wait` and columns `row_key | current_wait | updated_at`. Add one row: `current | 15 min | `.\n2. Fill in **Config (edit me)** (sheet ID is the long code in the sheet's URL).\n3. Connect your **Twilio** and **Google Sheets** credentials.\n4. In Twilio, set your number's 'A message comes in' webhook to `YOUR_N8N_URL/webhook/incoming-sms`.\n5. From the owner cell, text `WAIT 20 min` to update. Anyone else who texts gets hours + wait + booking link.\n\nUsing the missed-call workflow too? It already includes this, so use one or the other on the same number.", "height": 440, "width": 480 } } ], "connections": { "Incoming text": { "main": [ [ { "node": "Config (edit me)", "type": "main", "index": 0 } ] ] }, "Config (edit me)": { "main": [ [ { "node": "Acknowledge Twilio (text)", "type": "main", "index": 0 } ] ] }, "Acknowledge Twilio (text)": { "main": [ [ { "node": "Read wait (text)", "type": "main", "index": 0 } ] ] }, "Read wait (text)": { "main": [ [ { "node": "Owner setting the wait?", "type": "main", "index": 0 } ] ] }, "Owner setting the wait?": { "main": [ [ { "node": "Save new wait", "type": "main", "index": 0 } ], [ { "node": "Reply with wait time", "type": "main", "index": 0 } ] ] }, "Save new wait": { "main": [ [ { "node": "Confirm to owner", "type": "main", "index": 0 } ] ] } }, "active": false, "settings": { "executionOrder": "v1" }, "pinData": {}, "meta": { "templateCredsSetupCompleted": false, "generatedBy": "Speed-to-Lead Playbooks" }, "tags": [] }